I just got back from a weekend spent with my parents. They are in their eighties now and, although more tech-savvy even than some of the members of my own generation, I got the distinct sense that their relationship with…
I love technology and how it’s opened up ways I can quickly gather information that I used to have to call a business and ask for. “How late are you open?” “Do you have x item in stock?” “Where are…
“But I’ve got a cellphone that is used just for my business!” There are a few questions that we hear a lot when talking to small business owners. “Why do I need two numbers?” “Can’t I just use my cell…
As of today, nearly one in six Americans have a smart speaker in their home. Amazon’s popular Alexa product line has a significant lead over Google Home with 11% of the share vs Google’s 4%. And Apple’s recently announced HomePod…
I have a confession to make. I love the Internet of Things. I can preheat the oven before I head home. I can start my car from the comfort of my office to cool it down on a summer day…
Despite calls for the death of telecommunications, it hasn’t disappeared yet and—despite the rhetoric—it doesn’t actually appear that it’s in any hurry to do so. The reason for this disconnect is actually quite simple. Terms like telephone, phone call, dialing,…
“Ladies and gentlemen. In this corner, weighing in at 185 lbs and hailing from the early 1980’s….” The history of the technology industry is replete with titanic grudge matches. Does anyone remember VHS vs. Beta? The Macintosh vs. PC? How…
