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Putting Fax in the Cloud

By now you are probably familiar with the term “outsourcing” or “Software as a Service” (SaaS), and you also may have heard the more contemporary variation called “Cloud Computing”. Cloud Computing is a way of computing, via the Internet, that broadly shares computer resources instead of using software or hardware on a local premise. Cloud computing is a by-product and consequence of the ease-of-access to remote computing sites provided by the Internet. It is a paradigm shift whereby details are abstracted from the users who no longer have need of, expertise in, or control over technology infrastructure “in the cloud”…

Redundancy and SIP Trunking

If you are building a redundant setup for call handling using two or more SIP end-points, such as IP-PBXs or IP Fax Servers, you will want to consider ways to either load balance traffic between the end-points or have them work in an active/passive mode…