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Case Study: Butterfield & Robinson

Butterfield & Robinson Becomes More Accessible to its Clients with Country-Specific Toll Free VoIP Numbers Company: Butterfield & Robinson “We needed a way to expand into new markets and offer a sales and service phone number to customers without having them pay for long distance. Once we requested that from babyTEL, we were up and running very quickly. And, once the toll free numbers were set up, we started receiving calls immediately. The toll free numbers give us a local presence and allow potential travelers to contact us without any obstacles.” Adriano Basso • Director, IT • Butterfield & Robinson…

Redundancy and SIP Trunking

If you are building a redundant setup for call handling using two or more SIP end-points, such as IP-PBXs or IP Fax Servers, you will want to consider ways to either load balance traffic between the end-points or have them work in an active/passive mode…