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6 Essential Questions to Ask (and Why) When Searching for a Cloud Phone Provider

Whether you are in the process of migrating your communications network to the cloud or are in your planning phase and searching for a new cloud-based phone system provider, finding the right partner for your business is crucial. As you vet potential vendors, asking strategic questions can help you find the right fit for your needs. Cloud-based phone solutions—also known as Voice over Internet Protocol (VoIP) or Cloud-based Private Branch Exchange (Cloud PBX)—have gained widespread popularity and, as a result, businesses have a sea of vendors to choose from. If you are searching for a cloud phone system provider, you’ll…

The Desk Phone isn’t dead yet.

The Financial Post recently published an article entitled Death of the Business Phone”. Author, Emily Jackson explains that companies are moving away from desk phones. To prove this, she cites KPMG LLP Canada’s new wireless initiative. KPMG LLP Canada no longer use desk phones. The…

What is Hosted PBX?

So you need phone service for your business and while you have heard that VoIP has a lot of benefits, it all seems so complicated. This is a more common reaction than you might think. While large companies have a big budget and a team of IT professionals on staff to figure the whole thing out, for smaller businesses the process of making a decision on which type of VoIP service to deploy can seem overwhelming.