As you probably know, fax is a mission-critical document transfer solution for many companies and organizations. This is true despite the competition fax receives from emerging communication tools. T.38 fax and cloud-based fax are two of the options available when…
Listening to your VoIP sales rep talk about available services can be like listening to someone speaking a foreign language. You know it must make sense, but you can’t make heads or tails of what’s being said. What makes VoIP…
When talking about business continuity and particularly when discussing disaster recovery, often one also needs to talk about communication services as these are critical to ensuring the success of such business initiatives.
VoIP service customers, whether they are using SIP trunking or a hosted PBX, tend to expect that, when it comes to customer service, they will get the same quality they expect for reliability and availability.
If you are building a redundant setup for call handling using two or more SIP end-points, such as IP-PBXs or IP Fax Servers, you will want to consider ways to either load balance traffic between the end-points or have them…
